Question 1

Commissions - ToS

Accepted Answer

By purchasing any product and/or service from WellSetups, you agree to be bound by these terms and conditions. (Last Updated • May 30, 2026)

General
By accessing and using our services, you agree to be bound by the following terms and any future modifications made to them. WellSetups is not liable for any direct or indirect damages arising from the use or inability to use our services, and users assume all costs regarding the servicing, repair, or correction of data resulting from the use of our services.
We reserve the right to change prices and revise our policies at any time, and we are not responsible for any outcomes that may occur during the use of our services/products. Please note that by using our services, you automatically accept our Terms of Service. Keeping track of any updates to our Terms of Service is your responsibility; however, in the event of major modifications, you will be notified via our Discord server. We are not responsible for any damages resulting from the illegal use of our services.

Copyright
You may not copy any of our services or products, nor do you have permission to claim any work provided by WellSetups as your own. Doing so will result in necessary sanctions being enforced against you; in severe cases, we may initiate legal action.

Custom Order Processes
You must outline your main idea and all details through a specifically designated ticket/channel, where a series of questions will be asked to clarify your requests.
If you have made a 50% down payment, you must pay the remaining balance before receiving the project files.
If you request modifications or additions that were not previously specified, we may demand additional fees and extended timeframes depending on the nature of these requests. If you do not agree to these terms, the modifications will not be made or the order will be canceled, and a refund may be issued depending on the situation.
If you, as the customer, fail to respond within seven days, your order request will be terminated and your order will be archived.

Services
For security reasons, we require a down payment. For all our services, the full specified fee must be paid upfront. However, if the total amount exceeds $100, you may pay half upfront and the remaining half before receiving the project files.
If we do not receive the full or remaining payment as specified, we will consider the project as our own work and reserve the right to resell it to compensate for the loss of income.
We reserve the right to decline any order for any reason we deem necessary.
Source files are not included in standard orders; an additional payment is required to obtain them.

Delivery
If you paid the full specified fee: You can receive screenshots and project files during the ordering process, and you will receive the final project files immediately upon completion of the service.
If you paid half of the specified fee: You can only receive screenshots of the project during the ordering process; you must complete the full payment to receive the project files.

Service Copyright
We own the copyright to all Products or Services provided by WellSetups. You may not sell them without our explicit permission and without fulfilling the arrangements made in this agreement. If we discover any unauthorized resale of a Product or Service, we will claim them as the property of WellSetups and may initiate legal action.

Project Files
We keep project files stored in our archives, but they are subject to deletion. Therefore, we highly recommend maintaining your own backups, as we are not responsible for any data or product loss.

Cancellation Status
We reserve the right to refuse or terminate service if it violates our terms or any applicable law, or if we are unsatisfied with the conditions or developments regarding the service.

Portfolio
We reserve the right to use any completed project for our own promotional purposes or within our portfolio with a brief description; however, we will not use your name or personal details unless you grant explicit permission.

Refunds
Once a project has started, we enforce a strict no-refund policy unless it meets the specific criteria outlined in our Refund Policy. Refunds are calculated based on the total order amount.

Refund Policy
We offer refunds under specific circumstances, but they are subject to certain terms and conditions. For example, if a product is unsatisfactory, we may offer a maximum refund of 15%, after which we can improve that product to meet your standards.
It is important to note that transaction fees (transfer fees, etc.) are non-refundable. Furthermore, you may not be eligible for a refund if the delay experienced is directly caused by you, any third party, or circumstances beyond our control. If you decide to cancel the order after work on the project has already begun, you may not be eligible for a refund, although in some cases, we may arrange a partial refund process for work that has not yet been completed.
If accurate and clear information is not provided during the ordering process, you forfeit the right to request a refund after product delivery.
We reserve the right to suspend or cancel any order in the event of a violation of our terms and conditions or other laws. In this case, your money will be fully refunded, and the product will remain the exclusive property of WellSetups.

Extra Fee Policy
Customer changing their mind: If a customer requests changes to an order, we may charge an extra fee for the additional work. All details must be completely transparent to everyone. Requests made outside of the official Discord order/support ticket will not be taken into consideration by WellSetups.
Modifications when at least half of the project is finished: If a major modification is requested after 50% of the project is complete, we may require a price increase. In this scenario, the original 50% payment will be retained, and a new price quote including the additional cost will be provided.
Adding to the project: If the customer wishes to add an additional service or request not specified in the original agreement, we may demand an extra payment.

Support
We provide free support for our services for a period of 30 days. During this timeframe, you can receive assistance regarding your product and ask any questions related to it. Please note that this support period is an extension of your original order/support ticket, and any additional modifications or requests beyond the initially agreed specifications may be subject to extra charges according to our policy.
While we are responsible for resolving technical issues related to the product or service, any newly requested changes are at our sole discretion and may be rejected or incur an extra fee. Please remember that the extra fee policy remains fully applicable during the support period.

Redistribution
Resale/redistribution rights are not included in the standard order; you must contact Management regarding this.
If you intend to resell or redistribute, an additional fee of 50% of the order value + $20 will be required.

Changes
Our policies may change, and we will post updates here. Please check back periodically for any modifications.

Questions and Contact
If you have any questions or requests, please contact us through our Discord server or via email at contact@wellsetups.com.

Question 2

Premade Store - ToS

Accepted Answer

By purchasing any product and/or service from WellSetups, you agree to be bound by these terms and conditions. (Last Updated • May 30, 2026)

1. INTRODUCTION AND OVERVIEW
1.1 By using the services provided by WellSetups, you automatically agree to the Terms of Service.
1.2 It is your sole responsibility to check for updates to the Terms of Service. In the event of major modifications, you will be notified via our Discord Server.
1.3 We are not liable for any damages resulting from the illegal use of WellSetups services.

2. PURCHASED DIGITAL PRODUCT
2.1 You do not hold ownership over the products you purchase.
2.2 The illegal distribution or downloading of products is strictly prohibited.
2.3 The use of products for commercial purposes is prohibited.

3. DELIVERY
3.1 Delivery is carried out entirely in a digital environment, and an instant download option is available.

4. DISCLAIMER
4.1 WellSetups reserves the right to suspend any individual's product/license without any justification or questioning, regardless of whether a refund is issued or not.
4.2 Purchases must only be made through our official website (wellsetups.com). Otherwise, you may not receive a valid license, and we will not be held responsible for the fee you paid.

5. REFUNDS
5.1 The files you receive upon purchase are instantly downloadable digital assets. Under no circumstances are you entitled to a refund for digital products.
5.2 If you use someone else's personal or financial information to make a payment, you will be held solely responsible.

6. OWNERSHIP / COPYRIGHT
6.1 This means you do not have the right to redistribute the files provided to you in connection with WellSetups, nor do you have permission to claim or treat them as your own work.
6.2 You may not use any images, renders, logos, visuals, screenshots, captions, quotes, etc., without our explicit permission.

7. SUPPORT
7.1 We reserve the right to decline providing support, except for technical errors directly caused by WellSetups.
7.2 WellSetups is not responsible for any bugs, issues, or errors resulting from your own modifications.
7.3 It is the customer's responsibility to report any errors or bugs found within the product and/or service.
7.4 To receive support, you must join our Discord server and open a support ticket channel.
7.5 WellSetups may perform bug fixes, updates, and improvements to the product's features/functions, and reserves the right to modify or delete specific features or functionalities. You acknowledge and agree that you must apply these updates yourself and that WellSetups is under no legal obligation to issue continuous updates.

Terms of Services 01 - Commissions ToS for custom orders. 02 - Premade Store ToS for premade products.

Commissions - ToS

Premade Store - ToS

Terms of Services

01 - Commissions ToS for custom orders.
02 - Premade Store ToS for premade products.