Terms

WellSetups Employee: The individual working on your service at WellSetups.

Project Files: Project files refer to product files (maps, designs, etc.).

Copyright: The copyright of the service you receive belongs to WellSetups. This means you cannot sell the product or claim it as your own.

Freelancer: The person working on your service at WellSetups.

General Manager: The individual with the highest authority at WellSetups.

Order Manager: The person responsible for managing and overseeing your order.

General

By accessing and using our services, you agree to comply with the terms below, including any future changes. Please review these terms periodically and note any updates. WellSetups is not liable for any direct or indirect damages resulting from the use or inability to use our services. Users assume responsibility for any costs related to service, correction, or recovery of data resulting from using our services. We reserve the right to change prices and revise our policies at any time and are not responsible for the outcomes during the use of our services/products. By using our services, you automatically accept our Terms of Service. It is your responsibility to stay updated on changes to the terms, and significant changes will be announced on our Discord server. We are not liable for damages arising from the illegal use of our services.

Copyright

You may not copy any of our services or products, nor claim any work provided by a WellSetups employee as your own. If you do, appropriate measures will be taken against you, including legal action in severe cases.

Custom Order Procedures

You must provide your main idea and all details through a specially created channel, where a series of questions will be asked to clarify your requests.

If you have made a 50% prepayment, the remaining balance must be paid before receiving the project files.

If you request changes or additions that were not previously specified, additional fees and time may be required based on your new requests. If you do not agree, changes will not be made, or the order may be canceled, and a refund may be issued depending on the situation.

If you, as a client, do not respond within seven days, your order request will be terminated and archived.

Services

Our services are managed by our management team.

For security reasons, we require prepayment. The full fee for our services must be paid upfront. For amounts exceeding $150, half of the payment must be made initially, and the remaining half must be paid before receiving the project files.

Payments must be made via PayPal (only ebubekiroz.eu@outlook.com) or virtual POS (website). Otherwise, you may not have a license, and we will not be responsible for payments made outside these methods.

If we do not receive the full or remaining payment, we reserve the right to claim the project as our own work and resell it to compensate for the revenue loss.

We reserve the right to reject any order for any reason we deem necessary.

Source files are not included in orders unless an additional payment is made.

Delivery

• If you have paid the full fee: You will receive screenshots and files of the project during the order process and receive the project files immediately upon completion.

• If you have paid half of the fee: You will only receive screenshots of the project during the order process, and the project files will only be delivered after full payment is made.

Change of Employee

If a new employee is assigned to your order, it will be treated as a new order. This means previous details, quotes, deadlines, etc., will no longer apply, and new terms must be discussed and agreed upon with the new employee.

Service Copyright

We retain the copyright to all Products or Services provided by a WellSetups Employee. Without our explicit permission and compliance with the terms in this agreement, you may not sell them. If unauthorized resale is detected, we will claim ownership of the products and initiate legal action.

Project Files

We keep project files recorded in our archives, but they may be deleted. Therefore, as we are not responsible for data/product loss, we recommend you keep backups.

Cancellation

We reserve the right to reject or terminate services if our terms or any laws are violated or if we are dissatisfied with service-related terms or developments.

Portfolio

We reserve the right to use any completed project for our promotional purposes or in our portfolio with a brief description. However, your name or information will not be used without your permission.

Refunds

We have a strict no-refund policy once a project has started, except under specific criteria outlined in our Refund Policy. Refunds are calculated based on the total order amount.

Fraud

If you encounter any fraudulent activity, please contact a WellSetups employee directly. If you suspect WellSetups' involvement, tag us, and we will respond within 48 hours. We are not responsible for payments made directly to employees outside the specified payment channels.

Rules

Always comply with our rules. Failure to do so may result in a ban and the cancellation of ongoing orders without a refund. You can access our rules on our Discord server.

Refund Policy

Refunds may be provided in specific cases but are subject to terms and conditions. For example:

• If we miss a deadline, a partial refund of up to 75% of the order value may be provided.

• If the product is unsatisfactory, a maximum refund of 15% may be offered, with the product improved to meet your standards.

• If a project does not meet WellSetups' quality standards, a refund of up to 35% may be offered.

However, refunds are generally at our discretion.

Transaction fees (e.g., transfer fees) are non-refundable. If a delay is caused directly by you, a third party, or an uncontrollable situation, you may not be eligible for a refund.

If you decide to cancel an order after work has started, you may not qualify for a refund, though exceptions may be made for unfinished work.

Extra Fees Policy

• Change of mind: If you request changes to an order, extra fees may be charged for additional work.

• Significant changes after 50% completion: Price increases may apply for major changes requested after the project is 50% complete.

• Additions to the project: Extra payment may be required for additional services or requests not included in the original contract.

Communication Rules

Do not communicate with freelancers about an order via direct messages (DMs). All communication must occur within an order/support request. If we discover private transactions with our freelancers outside our platform, you will be banned from our services and Discord server without a refund.

Support

We provide 30 days of free support for our services. During this period, you can receive assistance and ask questions about your product. Requests beyond the agreed specifications may incur additional fees.

Redistribution

Resale rights are not included in your order. You must contact the management for resale rights, which require a fee of 50% of the order price plus an additional $20.

Changes

Our policies may change, and updates will be shared here. Please check periodically for updates.

Questions and Contact

For any questions or requests, contact us via our Discord server.

By purchasing any product and/or service from WellSetups, you agree to be bound by these terms and conditions. (Last Updated • 06.11.2023) ​ ​ 1. INTRODUCTION & OVERVIEW 1.1 By using the services provided by WellSetups, you automatically agree to the Terms of Service. 1.2 Updates to the Terms of Service are your responsibility. You will be notified in Discord Server of case of major changes. 1.3 We are not responsible for damages resulting from illegal use of WellSetups services. ​ ​ 2. PURCHASED DIGITAL PRODUCT 2.1 You do not own the products you purchase. 2.2 Illegal distribution or downloading of products is prohibited. 2.3 The use of the products for commercial purposes is prohibited. ​ ​ 3. DELIVERY 3.1 It takes place in digital environment, instant download option is available. ​ ​ 4. DISCLAIMER 4.1 WellSetups reserves the right to suspend any person's product/license, with or without refund, and without reason or inquiry. 4.2 Payments must be made on BuiltByBit, Polymart, Chunkfactory or PayPal (only ebubekiroz.eu@outlook.com). Otherwise, you may not have a license and we will not be responsible for the price you pay. ​ 5. REFUND 5.1 The files you will receive after purchasing are digital files that can be downloaded instantly. Under no circumstances are you entitled to a refund for ready-made products. 5.2 If you use someone else's information to make a payment, you will be responsible for it. ​ ​ 6. COPYRIGHT 6.1 This means that you have no right to redistribute or treat files provided to you in connection with WellSetups as your own. 6.2 No images, logos, renders, screenshots, captions, quotes, etc., without the permission of us. You are not allowed to use it. ​ ​ 7. SUPPORT 7.1 We reserve the right to provide support, except for errors caused by WellSetups. 7.2 WellSetups is not responsible for errors caused by your own changes. 7.3 It is the customer's responsibility to report errors found in the product and/or service. 7.4 To get support, you need to make a request on our Discord server. 7.5 WellSetups may make bug fixes, updates, and improvements to features/functions of products, and may change or delete certain features or functionality. You agree that you must do the updates yourself, and WellSetups is under no obligation to make any updates.